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John Deere

founded 1837

Sold farmers the tractor, then kept the software key — turning repair on their own machines into a dealer-only toll.

Deere & Company locked the software needed to fully repair its equipment behind its authorized dealers, so farmers who owned the machines often couldn't legally fix them. The FTC and five states sued in 2025; Deere paid $99 million to settle a related class action and, under a 2026 settlement, must open its repair tools to owners and independent shops.

The File · 2 entries

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  1. It locked full repair behind a dealer-only software tool — and the FTC and five states sued.

    FACT

    Deere's Service ADVISOR diagnostic tool works in full only for authorized dealers; the FTC and the AGs of Arizona, Illinois, Michigan, Minnesota, and Wisconsin sued in January 2025, alleging the lock inflated repair costs and stranded farmers at planting and harvest.

  2. It paid $99 million to settle a monopoly-of-repair class action and agreed to open repair up.

    FACT

    Deere settled the class action for $99M and, under a 2026 FTC settlement, must make its repair tools available to owners and independent shops — with no admission of wrongdoing.

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